Rotherham Metropolitan Borough Council, Adult Care, Housing & Public Health
37 hours per week, full time
Temporary contract until 31st December 2021
Due to current Coronavirus (COVID-19) restrictions we are following Government advice and this may result in interviews being held via video call.
The post holder will provide advice and support to customers, including administrative support to the Council’s Housing Options Team.
Responsibilities will include:-
Providing basic advice to customers regarding their housing options and ensuring accurate information on all housing services of the Council is given.
Dealing with customer enquiries and recording of documentation.
Gathering customer information, refer to appropriate officers and to other services.
Assisting in the input and verification of all housing applications at the point of submission and to make relevant amendments to housing applications following changes of circumstances.
Receipt and distribute incoming post, process correspondence, and send mail out
Carry out filing, preparing documents for scanning, photocopying, arranging meetings, diary appointments, taking minutes and processing invoices within agreed procedures
Administrative support to the Homelessness Team
If you would like to discuss this opportunity before applying, then please contact Jill Jones on 07795 475 398.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
From 1st April 2017 to 31st March 2022 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a weekly / monthly deduction (dependent on pay frequency) from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded of three additional day’s leave (pro rata for part-time).